Can a Company Use Twitter to Prevent a PR Crisis: A Look at SurveyMonkey’s Acquisition of Wufoo

From SurveyMonkey/WuFoo Announcement Page

On April 25, it was announced that SurveyMonkey acquired WuFoo. WuFoo has an incredible product and a devoted fan base, and I figured there would be a reaction to the news. Out of curiosity, I went to the WuFoo Twitter page and saw the WuFoo team doing an admirable job responding to concerns. WuFoo is [...]

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